Work location: 52 Le Dai Hanh, Hai Ba Trung, Hanoi

Type: Full-time/Part-time Internship

1. Job Objective

Support IT operations, provide user support, and manage company equipment; receive training and guidance to develop practical knowledge and skills regarding IT infrastructure within a corporate environment.

2. Job Description

  • Assist in receiving and handling basic IT requests from users.
  • Assist with the installation, configuration, and basic troubleshooting of desktop computers, laptops, Windows, Microsoft Office/Microsoft 365, Outlook, and common software applications.
  • Assist with the setup, testing, and troubleshooting of printers, scanners, meeting room equipment, and peripherals.
  • Assist in the allocation, retrieval, inventory, and record-keeping of IT assets and equipment.
  • Assist in setting up accounts, email addresses, and access permissions for new employees according to guidelines.
  • Assist in checking and resolving basic issues related to LAN, Wi-Fi, and network connectivity.
  • Assist with equipment preparation and IT support during employee onboarding and offboarding processes.
  • Update user manuals, checklists, and IT management records.
  • Support the IT team with system operations and other IT projects as assigned.

3. Requirements

  • 3rd-year, final-year, or recently graduated students majoring in Information Technology, Computer Networking, Information Systems, or related fields.
  • Basic knowledge of computer hardware, Windows, Microsoft Office, and computer networking.
  • Understanding of TCP/IP, LAN/WAN, Wi-Fi, DNS, and DHCP is an advantage.
  • Preference given to candidates with experience in installing Windows and software, troubleshooting computer issues, or working in IT Support/Helpdesk roles.
  • Proactive, responsible, meticulous, and eager to learn.
  • Good communication and user support skills.
  • Preference given to candidates available for full-time work.

4. Benefits

  • Direct guidance and training from the IT team in a corporate environment.
  • Opportunity to engage in actual work and real-world systems rather than just performing administrative support tasks.
  • Access to Microsoft 365, network systems, equipment, and corporate IT infrastructure.
  • Support with internship verification and performance evaluation.
  • Opportunity to be considered for a permanent IT Support or IT Infrastructure position, subject to meeting requirements and company needs.

5. Contact Information

Human Resources Department

General Affairs Division – GELEX Electric Joint Stock Company (GELEX Electric)

Email: ge.recruitment@demo1.bicweb.vn

Website: https://demo1.bicweb.vn/